CSI Aircraft Maintenance (Cue Theme Music!)

As an aircraft mechanic we encounter a lot of mysteries. Sometimes the mysteries are as simple as:

Why won't this light come on?

Where is this fluid coming from?

What kind of fluid is this?

Much like that TV show CSI we are trained to dissect the problem in order to solve it. It's one of the things that I think really makes the job enjoyable. When you can figure out what is wrong with a component it's very satisfying. Follow the clues and figure it out.

Most problems are not this obvious!

For this reason it is important to hone your skills by learning to read wiring diagrams, prints and such. Also, even though it is a huge pain in the ass, you will need to get your Run and Taxi license as well as your CAT ticket. These things help us to correctly troubleshoot!

Not as hard to read as it would seem.

Sometimes (and this is the dark side of it) the CSI reveals that some of your coworkers are lets say- working harder at trying to find an excuse to NOT fix something then it would take to simply fix it.

I'll give you an example. When I arrived at work in the morning one of the planes was broken. The fellow who was working on it is not one of the sharpest tools in the shed. You know the type, always troubleshoots down to the part which is "not in stock."He miraculously cannot get to the hard MEL because he is still "working his check."

Long story short we decided to start the troubleshooting process over from the beginning due to this guys rep. Sure enough within an hour we figured out that this guy lied about what was going on and all we had to do was change "the big part" to fix the issue. Another hour and we had the plane back in service.

So what do you do when you find out a fellow mechanic simply lied to get out of doing work? What can you do? If your leaders (management) already knows about the guy (and they do) there is little you can do. Complain? Sure. But nothing official. Just kind of keep it in the memory bank and watch your work when that guy is involved.

There are other times when we do the unexpected (at least to non-mechanics) to solve the mystery. A pilot will call us about a leak and we show up, first thing we do is touch it and rub it between our fingers, smell it, and sometimes to the horror of the pilot you taste it. He or she is in horror but I'll wager that an aircraft mechanic is one of few people who can tell the difference between oil and hydraulic fluid by taste! Admit it once you have tasted hydraulic fluid you can never forget the taste.

There are other times when your CSIing will figure out that the flight crew input some incorrect info into their FMC! Those are great times almost as satisfying as finding the CB popped while the crew is struggling to figure out why some system won't work.

So...keep sharp, never stop learning, be honest and hone those taste buds!!

The Legend of ...........

I'm going to start a new series about "The Legend of......." This will be about mechanics that I have met and worked with who have made a lasting impression on me and others. Also since it is the holidays I have been away from the blog for a bit but I will try to keep it going and will resume with regular additions after the new year so thanks for your patience.

My buddy SkyWalker suggested this subject and even the person to start with!! Thanks brother!

The legend of Don Tripp.

Don Tripp used to work with us in Oakland. When I first got the job Tripp was already working there. He was a former Marine and you could tell he was a larger than life type of guy. One of my first memories of Tripp was one midnight shift when I was working at gate 17 doing an Service Check. Tripp was working all the way at gate 25 which is pretty far away in Oakland. I was outside doing something when I hear "FUUU@@@%%%", followed by sparks moving rapidly away from the tail of the plane on gate 25. Tripp was working on an APU, up on a stand and things were not going well. As per his character he was screaming and the sparks were his open end wrench which he threw in his frustration.

Tripp was the quintessential Marine. He told you what he thought and did not give a damn about what you thought. To be honest when I first started here I was intimidated by him. I knew he was tough and I was still new to this whole Line MX game.

For a while we Oakland Mechs were going to San Jose for one Service Check and any MELs and then onto San Francisco for any MEL issues. We did this with a bread truck stocked with parts and able to carry any additional things we would need for the trip. We all took turns going down to San Jose but after a while the same few guys would go. Tripp was one of those guys. He liked to travel and do the non-scheduled work involved in that type of job. Tripp had worked in San Jose at his previous job and had famously stood at the open R-1 door of an MD-80 as it was being tugged from the remote parking to the gate wearing nothing but his combat boots! (Since it was his last day there it seemed like the thing to do.)

Tripp would do things like pounce on crickets and catch moths and then shove them into his mouth and eat them, apparently they taste like peanut butter. Tripp wore old school marine corps shorts that were wayyy short and always a Hawaiian shirt for I.D. pictures.

Tripp was a pretty good mechanic but I'm not sure how he would survive in this day of computer-jet. He was definitely an old school, old-iron, hit and beat it until it worked type of guy. He went through Mag-Lites regularly simply because he beat them to death.

The man had no type of table manners and in fact often had a box of Entemanns chocolate donuts for lunch followed by a carton of milk. He chewed and talked with his mouth open and cussed like the marine he was. While he worked in Oakland he dated a woman who ran an escort service and lived in a condo with little furniture but for some reason it had a barbers chair in it. He collected frogs, and adult movies.

By the time the end came for Tripp he had become a close friend. I respected him and appreciated his I am what I am ways. The end was not very graceful for Tripp and it was full of controversy. He was put in a bad spot by a person he thought was a friend and that made him go over the edge. The early days at Oakland maintenance could not be considered complete without Tripp and I will not soon forget his honesty with everyone and his interesting troubleshooting methods (remember the Mag-Lites?).

I think that knowing Tripp during my early years of Line Maintenance helped to sculpt me and in many ways helped me to find my voice and realize that I could also speak up and say what I thought also. We miss having Tripp here and I wish him well wherever he may end up.

New Airplanes Coming Our Way-737 MAX

When I first got hired at SWA we were still taking delivery of brand new 737-300s. We had many of the old 737-200s still in our fleet at that time. We had a few old, tired, beat up 500s  and the rumor was that Boeing was going to offer the 737-700 for us to purchase. Boy how times have changed!

737-200

Since then the 200s have been phased out, we have more 700s than 300s and we are still running those old, tired, beat up 500s. The problem we have at SWA is that the 700s are so reliable now that it has spotlighted how (I don't want to say unreliable) much work it requires to keep the older 300s and those God-forsaken 500s flying. A while after we got our 700s we transitioned them out of the maintenance program that the 300s were in and into a program that was a better fit for the 700s. That program, which uses MV (Maintenance Visits) instead of the old A, B, C, and D checks allows for better utilization of the Next Gen aircraft. Ultimately the program allows the MVs to be stretched out a little farther apart than the old Check system.

737-700

The problem is, in my opinion, that we also put the 300s and 500s on this MV style program. The older planes do not have the component reliability that the Next Gen planes do. As a result the older planes are getting rather "beat up" as a result. Most of the mechanics at SWA would agree that the 3s and 5s are getting to be a little long in the tooth. It was pretty obvious that Management would have to do something about the older planes pretty soon.

Enter the 737-MAX. This plane is basically a re-engined and re-geared 737 Next Gen. The engines are bigger which required a new set up of the landing gear in order to keep them from dragging on the ground! There are a lot of numbers being thrown around right now but it seems to me to be around a 10% savings in fuel and operating costs. The new engine is a CFM-Leap1b  which has a composite fan section and some other changes they claim will make it the best thing since sliced bread.

737-MAX copyright Boeing Co.

As any one who knows me can attest to I do not like change. I almost freaked out when we ordered the 737-800s due in March, but I like this 737-MAX for a few reasons:

It saves fuel.
It reduces maintenance issues involved with the 300s and 500s.
It saves fuel.
It's made in America.
It saves fuel.
It's not an Airbus.
It saves fuel.
It's not a re-skinned 300. Thank God that idea seems to be headed out the window!
It's got those cool looking scalloped engine nacelles.

Bottom line is: Fuel is our biggest cost. If we can save whatever percent of our fuel I'm for it. A while ago one of the big wigs in Dallas said a 1% savings in fuel saves the company something like one billion dollars! I know I'm going to sound like a cool-aid drinker here but that is money that can go into my Profit Sharing!

Did I mention that the 500s were old, tired and beat up?

You Want It When???

While I was at work the other day a call came from Maintenance Control. There was a plane headed our way with a #1 engine bleed air issue. We get calls like this all the time and so it was not all that uncommon to have them request that we check it out. The problem came about when they said we HAD to have it fixed in two hours to make a flight to Midway.

A quick check of the history on the #1 engine bleed air system revealed that it had a 45 day history of problems! In other words this bleed air system has been acting up for over a month now and they wanted it fixed in two hours. I thought it was pretty ballsy of them to say we had to get it done, and I let the lead know how I felt about it. Luckily that day we had a guy on shift who is really good with engines and engine systems. He was able to figure out what was wrong and kick the plane out in about an hour and a half. Anyone who has worked on engine bleed air faults knows that often times multiple high power runs are required to narrow down and fix a problem.

Part of the issue is that the 737-700 is using the same bleed air valves and regulators as the 737-300 series. These valves seem to work well on the -300 engines (CFM-56-3) and are pretty reliable. These same components are not very reliable on the -700 engines (CFM-56-7). Boeing has not figured out why this is so, or at least they are not saying publicly why this is so. Through the grapevine we have heard that the -700 engines put out a different harmonic vibration than the older engines and this small vib is playing havoc with the components. Whatever it is they are still working on a fix!

More troubling is the "you have to get it fixed" statement. There is no way that I have to fix anything in an allotted time period. Make sure that you as a mechanic do not fall into this trap. Pressure is part of the job as I have mentioned before, however, when a component has a bunch of history, going back a lot of days, with a lot of different mechanics and parts thrown at it, proceed with caution. Do not let Maint. Ctrl or any one tell you how quickly you should work. In my example it all worked out fine but it could have easily gone the other way with the plane grounded and not leaving until the next morning. Thank God we had Dark Cloud there to work it (yes that is what we call him).