Scared of the Flight Crews

I work with a great group of mechanics. These guys have done and fixed planes in all kind of conditions, weather, anytime of day or night. I have seen them improvise and use all manner of tooling and improvised tooling for that matter to fix our fleet. All this makes me wonder why it is that a good number of them are scared of the flight crews.

When I say "scared of the flight crews" I'm not talking about being afraid of them physically. What I am saying is more and more of them refuse to terminate their planes and actually talk to the crews. When our planes land for the night we usually go and "terminate" them. As it was explained to me when I first got hired: you do a quick walk around, check the tires and brakes, then go upstairs to talk to the flight crews and see if they have any sqwacks about the aircraft. This always made sense to me, for one, these pilots are stationed in OAK and you can begin to get to know them and build a relationship with them. I have seen a lot of these guys come home from their very first day at SWA and now they are Captains whom I respect and who hopefully respect me as well. I like to think that when they tell me about something they trust me to fix it. Another thing is that when a crew actually tells you about an issue they go into further detail than you could ever get from the logbook write up. These guys fly these planes everyday and even get to know certain planes so when they say something is off they mean it.

There are a good number of the mechanics who refuse to talk to the flight crews. They will do a very detailed walk around, I'm talking like 20 to 30 mins until the crews are long gone and then go up to the flight deck. They will wait until Operations calls to let them know the plane is ready to be moved, again the crew is long gone. Some won't even go to the planes until they are ready by which time-once again-the crews are gone.

One of the remarkable things about SWA that I noticed when I was hired all those years ago is that all the work groups get along. The pilots and the mechanics get along and that was something new for me, having come from Delta where that was not the case. Perhaps these guys have come from a similar circumstance, who knows?

The thing is the simple act of meeting the crews and talking to them even when they have no problems is an essential part of the job in my opinion. Last month I saw a captain who I had not seen in some time when I went up to terminate his plane. He says "Goat!! I haven't seen you in awhile. Not since I transferred to (another base). Man I miss you OAK MX guys. The MX at (another base) never come out to the terminators anymore."

I let him know that it was becoming rare here in OAK as well and I had no idea why. We both came to the decision that they must be scared of the flight crews........who knows why?

Lightning Strike on antenna